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Cancellation and Refund Policy


Effective Date: 31/08/2024


Thank you for shopping with "Lea Uniforms." We value your satisfaction and strive to provide high-quality products. Please read our Cancellation and Refund Policy carefully to understand your rights and obligations.


1. Order Cancellation Policy

  • Once an order is placed and payment is confirmed, it cannot be canceled. We encourage you to review your order details carefully before completing the purchase to ensure accuracy.


2. Refund Policy

We offer refunds under the following conditions:


2.1 Damaged or Defective Products

  • If you receive a damaged or defective product, you must notify us within 7 days of the delivery date. To request a refund, please follow these steps:

    • Contact our customer service team at [Your Email/Phone Number] with your order details, including the order number and a description of the issue.

    • Provide a clear photo of the damaged or defective product.

    • Once your request is reviewed and approved, we will provide you with instructions on how to return the product.

  • Upon receiving and inspecting the returned item, we will process your refund. If approved, the refund will be credited to your original payment method within [7-14 business days].


2.2 Conditions for Refund Eligibility

  • The product must be in its original packaging and unused.

  • Only regular-priced items may be refunded; sale items are not eligible for a refund.

  • Products returned without prior authorization from our customer service team will not be accepted.


3. Non-Refundable and Non-Returnable Items

  • We do not offer refunds or accept returns for any reason other than for damaged or defective products. Please note that all sales are final once the order is confirmed.


4. Return Shipping Costs

  • For returns due to damaged or defective products, we will cover the return shipping costs. We will provide a prepaid shipping label once your return is approved.


5. Contact Us

If you have any questions or need assistance with your order, please contact our customer service team: https://www.leauniform.com/contact-us

We are here to help and will do our best to resolve any issues as quickly as possible.

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